Welcoming team

Our multilingual staff is available to answer your questions, provide you with information on university life and Quebec City, and help you find a place to stay. We will be able to guide and help you for a successful university and Quebec integration!

Welcome team

Come and meet us at le Point of the Maurice-Pollack pavilion (room POL-1106 at the entrance of the building) to discuss with us, ask your questions, and get all the information you need at the start of the university session.

Service schedule

January 3rd to 13th inclusively, Monday to Friday form 8:30 a.m. to 4:30 p.m.

Live chat

Need quick information online? Use our chat service offered from August 29 to September 9 via the Rentrée Université Welcome Week web page.

 

Live chat schedule

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
August 15th
Closed
August 16th
10 a.m. to 3 p.m.
August 17th
10 a.m. to 3 p.m.
August 18th
10 a.m. to 3 p.m.
August 19th
10 p.m. to 3 p.m.
August 20th
10 a.m. to 3 p.m.
August 21st
10 a.m. to 3 p.m.
August 22nd
Closed
August 23rd
8:30 a.m. to 4:30 p.m.
August 24th
8:30 a.m. to 4:30 p.m.
August 25th
8:30 a.m. to 4:30 p.m.
August 26th
8:30 a.m. to 4:30 p.m.
August 27th
8:30 a.m. to 4:30 p.m.
August 28th
10 a.m. to 3 p.m.
August 29th
10 a.m. to 3 p.m.
August 30th
8:30 a.m. to 4:30 p.m.
August 31st
8:30 a.m. to 4:30 p.m.
September 1st
8:30 a.m. to 4:30 p.m.
September 2nd
8:30 a.m. to 4:30 p.m.
September 3rd
8:30 a.m. to 4:30 p.m.
September 4th
Closed

Information kiosk

On September 2, 6 and 7, from 9 a.m. to 4 p.m., come and meet our welcoming team at the outdoor information kiosk located at the intersection near the library and the two towers. We will be pleased to chat with you and answer your questions!

 

More details will follow shortly regarding the dates and location of the welcoming services.

During the weeks preceding the beginning of the fall and winter semesters, new Université Laval students are invited to attend Orientation Lounge in the exhibit hall of Alphonse-Desjardins building (room 2470). You’ll find:

  • Computer stations with Internet access
  • Resource persons with information on university life and life in Quebec City
  • Information on your new identity card and the procedure to submit your photo
  • An opportunity to sign up for BVE Discover Quebec activities
  • Resources for finding a place to live
  • Starting place for the guided campus tour
  • Interactive conferences on a vast array of topics
  • Pizza lunch, followed by “board games” afternoon (no registration required)
  • a Quebec movie presentation followed by a group discussion (French only)
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
August 11th Closed August 12th Closed August 13th Closed August 14th Closed August 15th 12 p.m. to 5 p.m. August 16th 12 p.m. to 5 p.m. August 17th Closed
August 18th Closed August 19th 10 a.m. to 5 p.m. August 20st 10 a.m. to 5 p.m. August 21nd 10 a.m. to 5 p.m. August 22rd 10 a.m. to 5 p.m. August 23th 10 a.m. to 5 p.m. August 24th 10 a.m. to 5 p.m.
August 25th Closed August 26th 8:30 a.m. to 6:30 p.m. August 27th 8:30 a.m. to 6:30 p.m. August 28th 8:30 a.m. to 6:30 p.m. August 29th 8:30 a.m. to 6:30 p.m. August 30st 8:30 a.m. to 5 p.m. August 31st 9 a.m. to 5 p.m.
September 1st 12 p.m. to 5 p.m. September 2nd 12 p.m. to 5 p.m. September 3rd 10 a.m. to 5 p.m. September 4th 10 a.m. to 5 p.m. September 5th 10 a.m. to 5 p.m. September 6th 9 a.m. to 12 p.m. September 7th Closed

Winter 2020

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
December 29th Closed December 30th Closed December 31st Closed January 1st Closed January 2nd Closed January 3th Closed January 4th Closed
January 5th Closed January 6th 10 a.m. to 5 p.m. January 7th 10 a.m. to 5 p.m. January 8th 10 a.m. to 5 p.m. January 9th 10 a.m. to 5 p.m. January 10th 10 a.m. to 5 p.m. January 11th 10 a.m. to 5 p.m.
January 12th 10 a.m. to 5 p.m. January 13th 10 a.m. to 5 p.m. January 14th 9:30 a.m. to 5 p.m. January 15th 10 a.m. to 5 p.m. January 16th 10 a.m. to 5 p.m. January 17th 10 a.m. to 5 p.m. January 18th Closed

 

Fall 2020

Coming soon…