Please see this dedicated page to learn more about the impacts of the COVID-19 pandemic on the immigration process and on health and hospitalization insurance.
Advising service with Appointment
*** Important: the individual consultation services are suspended until further notice. For any question, we invite you to contact us at email@example.com.
The university community is encouraged to consult the COVID-19 web page to stay informed as the situation evolves, as well as to see various public health recommendations.***
You have to make an appointment to meet our advisors. Our International Student Advisors are members in good standing of the Immigration Consultants of Canada Regulatory Council. The appointments are for a maximum of 30 minutes.
- Obtaining or renewing the immigration documents
- Help to face the challenges of adjusting to and finding your place in Quebec and university life
The service is for students admitted to or registered at Université Laval academic programs, as well as exchange students and recent graduates.
Training and research interns and post-doctoral researchers should contact the Office of the Vice Rector of Human Resources at firstname.lastname@example.org to find out about permissions to stay in Canada.
Advising service hours
Tuesday and Thursday: 9:15 a.m. to 3 p.m. (closed between 12 and 13 p.m.)
We are closed on holidays.
Appointments are available for the same day only.
Two ways to make an appointment:
- From 8:30 a.m.: in person at Bureau de la vie étudiante
- From 9:00 a.m.: by phone at 418 656-2765
We do not accept appointments by email or by voicemail.
Please note that we cannot hold your place if you are more than 10 minutes late. If no other spots are available, you’ll have to come back and make an appointment another day.
Université Laval ID card is required to access services. We recommend that you bring all relevant documentation (e.g. Passeport, CAQ, Study Permit).
You can email international student advisors at email@example.com anytime with questions about immigration matters or any other question regarding our services.
Please email us from your university email (@ulaval.ca) or, if writing from another account, please, include your Université Laval ID number.
We normally reply to emails within two business days (Monday to Friday).