Student advising

Advising service with Appointment

International student advisors help you with the process of obtaining or renewing the immigration documents you need to attend Université Laval. They can also help you face the challenges of adjusting to and finding your place in Quebec and university life.

You have to make an appointment to meet our advisors. The appointments are for a maximum of 30 minutes.

The service is for students admitted to or registered at Université Laval academic programs, as well as exchange students and recent graduates.

Training and research interns and post-doctoral researchers should contact the Office of the Vice Rector of Human Resources at to find out about permissions to stay in Canada.

Advising service hours

Tuesday and Thursday: between 9:15 a.m. to 3 p.m.

We are closed on holidays.



The advising service will be closed on November 19th, 2019.



Appointments are available for the same day only.

Two ways to make an appointment:

  • From 8:30 a.m. : In person at Bureau de la vie étudiante
  • From 9:00 a.m. : By phone at 418 656-2765

You can make an appointment in person, Tuesdays and Thursdays, starting at 8:30 a.m. at the Student Life Office. For urgent matters, we recommend that you register in person to be sure to be seen as soon as possible.

You can also make an appointment by phone, starting at 9 a.m. at 418 656-2765.

On the day you seek to meet an advisor, you can show up in person at our office from 8:30 a.m. onward or call at 418 656-2765 after 9 a.m.. Same day appointments are booked on a «first come, first served» basis. You will be given an approximate time for your appointment when you sign up. Please arrive at least 10 minutes in advance. We make every effort to be ready for your appointment on schedule. Unfortunately, we may fall slightly behind schedule, in which case your appointment may start later than planned. Thank you for your understanding.

Please note however that we cannot hold your place if you are more than 10 minutes late. If no other spots are available, you’ll have to come back and make an appointment another day.

We do not accept appointments by email or by voicemail.


Université Laval ID card is required to access services. We recommend that you bring all relevant documentation (e.g. Passeport, CAQ, Study Permit).


You can email international student advisors at anytime with questions about immigration matters or any other question regarding our services.

Please email us from your university email ( or, if writing from another account, please, include your Université Laval ID number.

We normally reply to emails within two business days (Monday to Friday).



The walk-in consultation service will be offered only from 1:30 p.m. to 3 p.m. on February 7th



Limited service between August 13th and September 13th 2018

During the period preceding the start of the fall semester, we must limit our consultation service to emergencies only. Hence, we will only see students whose immigration documents are expired, about to expire or who do not have all the required documents to register for the fall semester. We will go back to our usual service starting on Tuesday September 14th. Thank you for your understanding.



The advising service will be closed on May 17th 2018.

Please note that there will be no walk-in consultations on Tuesday December 8th 2015. Also note that Thursday, December 10, the service will be offered only from 9:30 a.m. to 12 p.m.

Please note walk-in clinic is close on August 2nd.

If you have any question regarding the services and activities offered by the BVE to the international students, you can contact the advisors at or call us at 418 656-2765.