International student advisors help you with the process of obtaining or renewing the immigration documents you need to attend Université Laval. They can also help you face the challenges of adjusting to and finding your place in Quebec and university life.
You can meet with an advisor on our advising days. The meetings are about 20 minutes long.
The service is for students admitted to or registered in Université Laval academic programs, as well as exchange students and recent graduates.
Training and research interns and post-doctoral researchers should contact the Office of the Vice Rector of Human Resources to find out about permissions to stay in Canada.
Advising service hours
Tuesday and Thursday: between 9:30 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m.
We are closed on holidays.
Appointments are available for the same day only.
You can make an appointment in person, Tuesdays and Thursdays, starting at 8:30 a.m. at the Student Life Office. For urgent matters, we recommend that you come see one of the advisors since it requires immediate attention.
You can also make an appointment by phone, starting at 9 a.m. at 418-656-2765.
We do not accept appointments by email or by voicemail.
Same day appointments are booked on a «first come, first served» basis. You will be given a time for your appointment when you sign up. Please arrive at least 10 minutes in advance. We make every effort to be ready for your appointment on schedule. Unfortunately, we may fall slightly behind schedule, in which case your appointment may start later than planned. Thank you for your understanding.
Please note however that we cannot hold your place if you are late or absent. If no other spots are available, you’ll have to come back and make an appointment another day.
Université Laval ID card is required to access services. We recommend that you bring all relevant documentation (e.g. Passeport, CAQ, Study Permit).
You can email international student advisors anytime with questions about immigration matters or any other question regarding our services.
Please email us from your university email (@ulaval.ca) or, if writing from elsewhere, include your Université Laval ID number.
We normally reply to emails within two business days (Monday to Friday).