Telephone, Internet, and Cable Services

Here’s what you need to know to make calls in Québec:

• For $0.50, you can make a local call on a public phone with no time limit.
• If you use a landline, you can make unlimited free local calls (unlimited in number and talk time).
• A phone number is considered local if it has 10 digits (area codes 418-and 581, e.g., 418-656-2765).
• A long-distance call within North America has 11 digits and is not free (e.g., 1-418 or 1-514-XXX-XXXX).
• Calls to phone numbers with the area codes 1-900 and 1-976 are billed at a higher rate.
• Calls to phone numbers with the area codes 1-800, 1-866, 1-877, and 1-888 are toll-free.
• When calling off campus from a Université Laval phone, you must always dial 9.
• For international calls, you must first dial 011, the country code, and then the regional or city code before the phone number.
• Three-digit numbers are used to access free services, for example the list of local community resources (211), directory information (411), Info-Santé health information (811), and emergency assistance (911).

Long-distance calling

Certain providers specialize in long-distance calling and offer competitive rates for service using your existing telephone line.

Here is a list of a few such providers:

• Caztel: www.1010710.com
• Yak: www.yak.ca
• 1010320: www.1010320.com
• 450 Tel: www.450tel.ca

On campus, you can also purchase long-distance calling cards at the Chez Alphonse convenience store in the Maurice-Pollack building.

Université Laval offers free access to the Eduroam wireless Internet network to all registered students. Internet access is available from anywhere oncampus and in most Université Laval off-campus buildings.

Before you purchase a cell phone or activate a phone brought from your home country, check with a number of companies to compare prices.

Once you choose your service provider, you have two options:

1. Use prepaid cards to reload your account directly
2. Sign up for a monthly plan that:
   • Usually requires a 12 to 24–month contract
   • Come with a limited number of minutes (unless you sign up for an unlimited plan)
   • Offers add-on features like caller ID, voicemail, unlimited text messages, andInternet at additional cost